Returns & Exchanges

At One Wholesale, we stand behind the quality of our electronics with a comprehensive 30-day return policy for all bulk and individual hardware purchases. If your inventory arrives damaged or does not meet specifications, we provide a streamlined exchange process to keep your business running smoothly.

Return Process

• 1.
  Initiate RMA Request

  Log in to your wholesale account and complete the Return Merchandise Authorization (RMA) form, providing the original invoice number and specific reasons for the return.

• 2.
  Technical Assessment

  Our support team will review your request within 48 business hours to verify warranty eligibility and provide a prepaid shipping label for qualified electronic defects.

• 3.
  Secure Packaging

  Pack the items in their original manufacturer packaging, including all cables, manuals, and accessories, to ensure the product is protected during transit to our distribution center.

• 4.
  Processing and Credit

  Once our technicians inspect the returned units, we will issue a replacement shipment or apply a credit to your account balance within 5-7 business days.